Orient EuroPharma Co., Ltd (OEP) commits to develop a sustainable business and value stakeholder communication

In order to build up an open and transparent communication channel with stakeholders including employee, customer, supplier, investor, media, government officer and NPO, OEP set up an email account of oep@mail.oep.com.tw and post the information on corporate website. Stakeholders could deliver their opinions for efficiency communication.

oep_investors_stakeholder_img
Government Agencies

Key Concern

  • Corporate governance
  • Compliance with regulations
  • Environmental management
  • Occupational health and safety
  • Financial performance
  • Food’s quality and safety
  • Sustainability development strategies
  • Corporate Social Responsibility


Communication Method

  • To participate in the activities and seminars organized by government agencies
Employee

Key Concern

  • Employee salary
  • Talent development
  • Workplace environment
  • Employee welfare
  • Performance assessment
  • Sustainability development strategies


Communication Method

  • Intranet communication website providing fully information and e-learning courses
  • Employee welfare committee, employee community activities, special bonus
  • Employee photo contest, concert, film show
  • Employee training and lectures
Customer

Key Concern

  • Product development and quality
  • Consumer rights
  • Corporate governance and integrity


Communication Method

  • 0800 toll-free for customer service
  • Customer service mailbox
  • Consumer health education activities and lectures
  • Corporate official website
Supplier

Key Concern

  • Product development and quality
  • Contract and legal norm
  • Environmental management
  • Sustainable development strategies


Communication Method

  • Regular business meeting and review report
  • Questionnaires and audit visits
  • Environmental health and safety management instructions
Investor

Key Concern

  • Corporate governance
  • Financial performance
  • Sustainable development strategies
  • Ethics and integrity
  • Corporate Social Responsibility


Communication Method

  • Annual shareholder meeting
  • Annual investor conferences
  • Financial report
  • Corporate official website
  • Major information
Media

Key Concern

  • Corporate governance
  • Financial performance
  • Sustainable development strategies
  • Ethics and integrity
  • Corporate Social Responsibility

 

 

Communication Method

  • Annual shareholder meeting
  • Annual investor conferences
  • Financial report
  • Corporate official website
  • Press release
Non-Profit Organization

Key Concern

  • Corporate governance
  • Corporate brand image
  • Corporate Social Responsibility
  • Ethics and integrity


Communication Method

  • Various charity programs such as sponsor products or expenditure
  • Activity support on external association operation